The Logitech Harmony Remote (mine is model 700) is really a nice piece of technology. Unfortunately in order to make it usable it requires the Harmony software which is to be generous, not very good. When it works then it all is well but there many times when it is slow, kludgy, confusing or simply does not work. For instance, right now I cannot login into it, in order to get to the screen where the configuration can be done I have to use the Forgot Password function, every time. I have not forgotten my password.
Here is the one that made my eyes roll today. I was trying to change the time which the remote takes before changing the input when turning on the television (recently got a new TV, an Insignia 39″ 120 Hz model, not bad). The remote would try to change the input before the set was ready to accept the commands. Found a reference to where this could done in the software, when I got there the setting was not available and no indication of where to find it. Frustrating. A little searching on the Logitech forum though turned up how to get this done, had to hold down the Help button on the remote for about 5 seconds to get into the advanced functions menu where the delay could be changed. Very not intuitive, I had no idea this menu even existed. Oh well, once I adjusted it to a 9 second delay the input changes correctly when the TV is turned on which makes the remote much more useful.